Consumer Satisfaction Surveys
DSAMH and federal funding require all providers to conduct an annual survey of consumer satisfaction and self-reported treatment outcomes. There are three surveys covering different populations. These include: an adult survey (MHSIP), a youth survey (YSS) for youth ages 12-17, and a family/guardian survey (YSS-F) for all children/youth. The surveys are administered as a point-in-time survey for a minimum of four weeks during December-March and are completed by clients of both substance use disorder and mental health services.
The following methods, which are those used by the federal government, were used to calculate domain scores for the scales and graphs in this report:
For a copy of the survey instruments and information, contact Ryan Carrier from DSAMH, at (801) 538-3943.