Substance Abuse & Mental Health - DSAMH

Family Resource Facilitator Project

A Model for Strengthening Families and Building Communities

Family Resource Facilitators (FRFs) play a key role in developing a formalized, family-driven and child-centered public mental health system in the State of Utah. They are trained family members who develop working partnerships with the Community Mental Health Center staff to represent family voice at service delivery, administration and policy levels.

At no charge to families, FRFs provide referrals to local resources and programs; advocacy for culturally appropriate services; links to information and support groups; and, family wraparound facilitation. These services provide increased family involvement at all levels and improve outcomes for families and communities where they live.

Each Family Resource Facilitator receives standardized training, coaching, and supervision by the members of the Utah Family Coalition (Allies with Families, NAMI Utah, and New Frontiers for Families) who work together to:

Train, mentor, and support the FRFs;
Ensure fidelity to the program and the wraparound model;
Promote family engagement; and,
Promote systems of care values and principles statewide.

Click here for Utah’s FRF Model

Family and Youth Guides to Wraparound

These guides are an excellent resource for youth and families considering the wraparound process

Family Guide to Wraparound—a road map for families as they work in the wraparound process
Youth Guide to Wraparound—a road map for a youth-driven team

Utah Family Leadership Curriculum – 2012 Policy & Training Manual

A. New Employee Training

  1. Overview of Systems of Care
  2. Wraparound Values and Principles
  3. Mission & Vision of the Utah Family Coalition
  4. FRF Job Description
    1. FRF Core Competencies
    2. Training, Supervision & Expectations
    3. Performance Plan
    4. Defining Roles in Utah’s System of Care
    5. FRF – A Model for Strengthening Families and Building Communities
  5. Policies and Procedures
  6. Documentation – Codes
    1. Client List
    2. Referral – Intake – Face Page
    3. Weekly Activity Log
    4. Consent for Coordinated Services
  7. Ethics and Boundaries
  8. Confidentiality – HIPAA – Duty to Report

B. Wraparound

  1. Utah’s Wraparound to Fidelity Guide
  2. The Role and Function of the Wraparound Facilitator
  3. Phases and Activities of the Wraparound Process
    1. Wraparound Checklist
    2. Wraparound Consent Form
    3. Strengths Needs & Culture Discovery
    4. Family Team Roster
    5. Crisis/Safety Plan – Template
    6. Crisis/Safety Plan – Sample
    7. Family Team Minutes – Template
    8. Family Team Minutes – Sample
    9. Transition Plan – Template
    10. Transition Plan – Sample
    11. WFI Short Form – WFI-EZ
    12. Family Team Meeting Feedback Survey

    C. Family Advocacy

    1. Individual Family Advocacy
    2. Advocacy for Systems Change

    D. Family Resource Facilitators

    1. Taking Care of Yourself
    2. Grief
    3. Networking
    4. Community Resources
    5. Communication
      1. Listening and Responding
      2. Answering the Call
      3. Communicating with Professionals

      E. Additional Wraparound Resources

      1. Implementing Culture-based Wraparound – National Wraparound Initiative
      2. The Application of the Ten Principles of the Wraparound Process to the Role of Family Partners on Wraparound Teams – National Wraparound Initiative
      3. Key Terms Used in Wraparound